Heating & Furnace Repair in Delaware

Helping You Keep Warm & Cozy All Season Long

Heating repairs can be a tricky and dangerous task if you don’t know what you’re doing. It’s important to always have a professional do the job for you to avoid any accidents. The most common form of heating in our area is a furnace. If you have a gas or oil furnace, it is essential to hire a professional for repairs. These types of furnaces can be hazardous if not handled correctly. A professional will be able to do the job safely and can get your home warm again in a timely manner. At Emergency Plumbing Heating Air, our professionals are skilled in providing repairs for all types of heating systems.

Schedule an appointment with our Delaware heating and furnace repair experts by calling us at (740) 273-6356 or filling out our online contact form today!

Questions to Ask the Technician

When a professional comes out to repair your furnace, you may not be sure what to ask while they’re there. Here are a few helpful questions to give you more information about the company you’re working with, what they’re doing during a service appointment, and how to keep your heating system operating well. 

What licenses and certifications does the company have?

It is important to check if the company and technician are licensed. This protects you in case something goes wrong. You can look out for specific certifications when questioning the technician. Those certifications are state or local licensing, NATE (North American Technician Excellence), and HVAC Excellence. You can also see if the company has certificates by checking their websites.

Does your company use subcontractors for work?

Knowing if the company you are working with will be the same people doing the job is important. Some companies use subcontractors, and this could affect the quality of work.

As you do a walkthrough, can you explain what you are doing?

This question will help you understand what they are doing and if they are knowledgeable about the task. This also gives you a sense of customer service. If they give you a good explanation, it indicates that they care about your understanding of the process.

What should I prioritize, or what are your recommendations?

This question allows the technician to give you their honest opinion on what they think is best. Not all recommendations will be accepted, but this will clarify what they think is most important. You will be able to recognize what you should prioritize and what expenses you can afford.

What are some preventative maintenance tips I can do?

This question allows the technician to provide you with some tips on how you can maintain your heating system. This is important to keep your system running smoothly and efficiently.

What type of warranty or guarantee does the company offer?

This question will help you understand what kind of protection you have after completing the service. Knowing if something goes wrong or you are unsatisfied with the work is important. Ask for the specific warranty associated with your heating system. Always ensure you know this for future problems with your system because you may not have to come out of pocket.

We Are Here to Help

Do not hesitate to ask your professional any questions you may have. At Emergency Plumbing Heating Air, we are more than happy to answer them for you. 

Contact us today at (740) 273-6356 to schedule an appointment! We proudly provide quality heating repair in Delaware as well as throughout Powell, Lewis Center, Columbus, Westerville, and Dublin.